1. Introduction

At the Abtik Group of Companies, we strive to provide the highest level of service to our clients. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed for the services offered by Abtik Services LLP, Abtik Startup Advisor Private Limited, and Abtik Financial Services Private Limited.

2. General Policy

Our cancellation and refund policies are designed to be fair and transparent, ensuring clarity for our clients regarding their rights and responsibilities. The specific terms may vary based on the type of service provided.

3. Abtik Services LLP

Cancellation Policy:

• Clients may cancel their service agreements by providing written notice at least 30 days in advance.
• For project-based services, cancellations made less than 30 days before the project start date will incur a cancellation fee of 25% of the total project cost.

Refund Policy:

• Refunds for cancelled services will be processed within 30 days of cancellation.
• No refunds will be issued for services already rendered.
• If a service is terminated by Abtik Services LLP due to non-compliance with our terms of service, no refund will be provided.

4. Abtik Startup Advisor Private Limited

Cancellation Policy:

• Clients may cancel advisory services by providing written notice at least 14 days in advance.
• For mentorship programs, cancellations made less than 14 days before the start date will incur a cancellation fee of 20% of the total program cost.

Refund Policy:

• Refunds for advisory services will be processed within 30 days of cancellation.
• No refunds will be issued for sessions or services already provided.
• If a program is terminated by Abtik Startup Advisor Private Limited due to a breach of agreement, no refund will be provided.

5. Abtik Financial Services Private Limited

Cancellation Policy:

• Clients may cancel financial services by providing written notice at least 30 days in advance.
• For financial planning services, cancellations made less than 30 days before the service start date will incur a cancellation fee of 15% of the total service cost.

Refund Policy:

• Refunds for cancelled financial services will be processed within 45 days of cancellation.
• No refunds will be issued for financial advice or strategies already provided.
• If services are terminated by Abtik Financial Services Private Limited due to non-compliance with our terms, no refund will be provided.

6. Exceptional Circumstances

In certain exceptional circumstances, such as severe illness or other significant life events, we may consider waiver of cancellation fees or offer partial refunds at our discretion. Clients must provide appropriate documentation to support their request.

7. Contact Us

For any questions or requests regarding cancellations or refunds, please contact us at:

• Email: info@abtikservices.com

8. Changes to This Policy

We may update this Cancellation and Refund Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes acceptance of the new policy.

This Cancellation and Refund Policy applies to all entities within the Abtik Group of Companies, including Abtik Services LLP, Abtik Startup Advisor Private Limited, and Abtik Financial Services Private Limited.